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Complaint Against a Service United States

BrightRight

Bought 24 solar garden landscape lights. They worked the first night then never again. Evidently from the resiual charge in the batteries. Called thier customer service and they tried everything to get me to accept a discount. I asked for a full refund. They said since the lights worked the first night they would charge me a 15% restocking fee. Becuase the lights were not defective. I explained the actual led light itself wasn’t defective but the mechanisim that charges the batteries was defective. Therefore I am entitled to a full refund. They asked for a video and photos. Rather than go throught the hassel of takingvideos and picture of each’light I told them I would eat the 15% fee. $30 in this case.

Thypical scam run around. They tried all the tricks to get me to keep the light from a 10% discount then a 50% discount. They are selling junk and figure most people don’t want to go through the hassel of the return.

DO NOT buy from this company.

Country United States
State California
City Irvine
Address 300 Spectrum Center Drive, Suite 1090.
Phone 844 330 6989
Website https://getbrightright.com/