My flighttk381 from tbilisi (tbs) to istanbul (saw) on december 24 at 07:35 was cancelled (eu regulation, ec 261 defines a cancelled flight as: “the non-operation of a flight which was previously planned and on which at least one place was reserved”). please see below your letter related to the cancellation.
As a passenger with a valid ticket for this flight I am asking you to be reimbursed for this flight cancellation.
Looking forward to your further instructions.
N_sikharulidze@yahoo.com, tel: +[protected]