Bestech Business Tower Mohali Overcharges
Let me share the facts and our personal experience.
We started talking to Bestech Business Towers sales team to purchase office space about 2 years back. Post discussion and final negotiations, we and Bestech agreed on the final price.
They explained the payment process which was something like – they would accept 10% through cheque and 40% payment in cash with no accountability/Black Money. At that moment of time there was not talk about any maintenance agency involved or any extra overheads.
Post our agreement they suddenly introduced their Maintenance Agency – “Parkview Facilities Private Limited” . At that time Bestech’s Sales team committed that Maintenance charges will be starting from 12rs per square feet and as the occupancy goes up, these would be slashed. In the last two years Building occupancy has increased by 75% but Bestech Business Towers instead of reducing the maintenance cost have increased the maintenance charges from 12 Rs to 14 Rs per sq. ft.
When we try to discuss/ talk to Parkview, they do not respond back or entertain us. It is impossible to get a response on email from them. They ignore all messages.
Sales team never mentioned anything about their headquarters being in Gurugram and in any adverse case, to file a legal suit the involved party will have to do that in the court of law at Gurugram. In spite of the fact that they run their operation in Mohali and local Business are the ones availing their services. They are misleading rather than putting everything in White and Black.
Also Indian Govt. has passed law stating that only 1% percent can be charged as late fees and yet they charge 18% annually. Nothing was discussed at the time of sale from their end, they did not indulge anything about maintenance agency or the filing of court case only in Gurugram.
When we did put the money on the table, and made full and final payment, only after that, they disclosed about Parkview as their Maintenance Agency.
In spite of spending crores with Bestech Business Towers, you never own anything. Nothing at all. If you think you will own your office space within their premises even after spending crores, you are under the wrong impression. You Own Nothing at all – Your office is always Bestech’s Property.
So, we are just laying ducks for these people and nothing more. Their Sales team has already made you bleed and Parkview Facilities Private Limited is savoring you each day.
To Top it all, at this time of global pandemic, announced since 21 March 2020, Govt of India had declared complete lockdown all over the India. Business owners are losing business/revenue, employees losing jobs still Parkview Facilities Private Limited is busy sending Car Parking Charges even when no Car is parked since Offices are closed. They are sending out inflated Maintenance charges at 14 Rs per square and on top of that are charging late fee at exorbitant percentage for those who were not able to pay their bills last month due to huge losses in business.
So, you all can imagine what you can expect from Bestech Business Towers Management and Parkview Facilities Management if you ever wish to start your office in their premises.
Rather than offering any relaxation for enormous amount they saved on office maintenance, they still have inflated the Maintenance charges. And when we asked about them / put our concerns to them – this is the message, we got from them:
“There is no concession in CAM and Parking charges right now.”
Let’s come to Parking Charges:
In the period of lock down and all of owners not using Bestech parking but they still send you invoice of April and May Month. Even they can sell out your parking space to any other. Then you have approach Parkview employees.
Over Charges If you stay Extra in office:
Below is Parkview and Bestech Agreement lines:
Normal Operations (12*6): In case the second party opts for working 8 Am to 8 PM. Monday to Saturday excluding Sundays and all public holidays, the maintenance charges shall be calculated on the basis of actual cost + 20% markup which tentatively can be taken estimated as Rs. —– per sq. ft. per month and calculated as per article 5.3.
Extra Hours: The services used by the second party beyond the Normal operational time shall be constructed as extra hours second party shall be liable to pay extra hours usage charges toward Air Conditioning @ .14 paise per sq ft per hour. This rate shall be determined by the first party @ actual +20% markup.
If you stay more than 12 hours in your owned office then they charged you @ .14 paise per sq ft per hour.
Suppose if you have 3000 sq ft office in bestech and you work more 5 hour a day then below the calculation:
3000 * .14 = 420 Per hour
5 Hour Per Day for 24 Days then it will cost you approximately 50k.
And if you wok 24 hours then it going to cost you 120K for Extra sitting.
Now we are based in Mohali and here you not need of Air Conditioning in Nov, Dec, Jan, Feb, March & April. But if you still not use their Air Conditioning in these months then they still charged you for extra sitting. When we asked them, we are not using their Air Conditioning service then they said you can’t sit over in your office. If you sit, we will be charged you. If you will not pay the bill then we cut down your electricity.
So all over my feeling when you invest crores in Bestech but if you can’t use your office more than 12 hours, it’s not your property.
When you construct the office in Bestech Business Tower Mohali, they force you to use their team for the work. If we you hire someone else then they restrict their work. So, these people are running Parkview Facilities Private Limited solely for Profit without addressing the issue which office owners are facing.
Things to ponder :
1. If you wish to file any court case against them, better go to NCR. You can’t do that in local courts.
2. Maintenance Agency Never Listens to your concerns let alone resolve them
3. Why do they charge late fee than 1% against Government directives ?
4. Why do they not discuss or highlight Maintenance Agreement before selling out office space ?
5. They send bills through Email but if you revert to that email and ask anything for any clarification, they never revert back. It is just one way communication or rather dictatorship.
I do not blame any individual from Sales and Maintenance departments working on BesTech’s behest , rather I feel that the whole management team and sales team and Maintenance department are involved in defining these un just policies.
If you want I can give you contact numbers of Quite a few Office Owners who are currently running their business houses in BesTech Business towers and share the exact thoughts/concerns.
Just post your email ID and I will share.
Bestech Business Tower Scandal
Bestech Group Over Charging
Bestech Group Complaints
BESTECH INDIA PRIVATE LIMITED Over Charging’s
PARKVIEW FACILITIES PRIVATE LIMITED Over Charging’s
BESTECH INDIA PRIVATE LIMITED Complaints
PARKVIEW FACILITIES PRIVATE LIMITED Complaints
||Bestech House Plot 51, Bhagwan Mahaveer Marg Sector 44