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Complaint Against a Service Nail Palace Nail Palace — hard selling and unethical tactics singapore

Nail Palace — hard selling and unethical tactics

Went to the Parkway Parade outlet on 21 January 2020 for a gelish manicure and pedicure. The hard selling tactics by 3 manicurists and their manager were horrible. I ended up signing some package that included fungi treatments. Truly regret my decision to succumb. Should have just walked away from the outlet when they started to hard sell. One of the manicurists even used her pregnancy to soften my stance. I felt truly coerced into it and do not wish to continue the package. After reading all these complaints, I realised I am not alone in this experience. On one hand, I have to go back to utilise my package but on the other hand I feel so uncomfortable and won’t be able to relax when I am there – knowing that they will be badgering me to sign a package. I would like a refund of the remaining package.

Nail Palace
80 Marine Parade Road #01-54/55 Parkway Parade, Singapore, 449269, Singapore