Categories
Complaint Against a Service South Africa

MyBraai.co.za

I ordered 22kg of pet’s mince and paid them by EFT as the card facility was not given as an option. The bill was nearly R900 The pet’s mince on their site is advertised at R39.99 per kg and it looked really good quality from the photo. They delivered 20 bags of fatty meat in 2 cardboard boxes – no reusable polystyrene, on a scooter bike- all weighing about 500g each. It looked nothing like the advertised pet’s mince at all – it is more yellow/white than pink and was less than half of the 22kg that I had paid for.

I did ask the driver and he said to call them directly. There is no number to call. All I can find online is that this company was started by a Dino Nathanael. I FB messaged them to follow up and they blocked me. I received one email from some unnamed person saying they will look into it! But no refund on the balance and the rest of the order has not been delivered Almost R900 for 10kg of fatty, poor quality pet’s mince that I doubt the dogs will even eat! But they did send me an email thanking me for my loyalty and offering me 5% of my next order!!! What a total rip-off!

Country South Africa
City Glen Pretoria, Gauteng
Address PO Box 38493, Faerie
Website https://www.mybraai.co.za/
Categories
Complaint Against a Service South Africa

Truworths — SMS new account | Truworths

Good day,

I have now receive many sms’s from Truworths. IOn the sms it says you my phone to opt out. But after 3 time that I phone, they still send me an sms. I would like to find out where did they get my number? I want to know who sold them my number, because I want some of that money, because I pay every month for that number to be on my name. So somebody is making money on my number.

Thruworths STOP sending sms’s. People don’t have money and don’t want credit.

STOP sending SMS!!!

Customer Service

+27 872 859 401 (Online Shopping)
+27 214 602 300 (Fashion Delivery)
+27 214 607 771 (New Account)
1 Mostert Street, CBD
Cape Town
South Africa – 8001
Categories
Complain Aganist a Person South Africa

Game Stores South Africa / Game.co.za — Hisense fridge | Game Stores South Africa / Game.co.za

I ordered a Hisense Fridge online on the 6th of October till today I haven’t received it. Game has made no effort to contact me instead I am the one who has been calling Game to find out what is going on …only to be told today the truck was hijacked. Why was the Fridge not delivered to me during the time we agreed on in the first place. I have been calling Game but I feel they are not doing enough to ensure I get my order. I don’t recommend anyone to buy anything from Game online

Customer Service

+27 861 426 322 73 (Call Center)
+27 80 033 3383 (Game Sure Extended Warranty)
+27 80 000 4445 (Game Sure Extended Warranty)
+27 86 100 2233 (Game Store Card & RCS Enquiries)
+27 31 302 8991 (Head Office)
+27 31 534 5700 (Durban)
+27 11 776 4600 (Gauteng)
+27 21 935 7800 (Cape Town)
9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street)
Durban
South Africa
Mon 8:00 AM – 5:00 PM
Tue 8:00 AM – 5:00 PM
Wed 8:00 AM – 5:00 PM
Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 5:00 PM
Sat 9:00 AM – 4:00 PM
Sun 9:00 AM – 1:00 PM

Durban
10 Quarry Park Place, Riverhorse Valley, Cnr of Queen Nandi Drive, Durban
Tel: +27 31 534 5700

Gauteng
1457 Gosforth Park, RaceWay Park, Cnr of Silverstone and Catallunya Streets
Tel: +27 11 776 4600

Cape Town
Cape Town International Airport Industrial Area
Tel: +27 21 935 7800

Categories
Complaint Against a Service South Africa

Bradlows Furniture — Sienna bedroom suit | Bradlows Furniture

I bought sianna bedroom suit on laybuy at jeppe branch last year and it was deliverd in November, it was cracked and did inform the manager the follong monday mot sure about the date she promised to resolve it, i got calls that will co.e tor replace it from the warehouse, i was told the manager needs to authorize the exchange, until the lockdown happened, i want back to the store in september she told they will exchange it, they did with a display and it is worce than the 1st one, i told her i was not happy, and is telling me the nothing much she can do, they dont have stock in the store yet they still have it on display selling it, i got a call they wanna come take it for repairs, they want to repair a display i dont want, all i need is a new replacement or my money back please bradlows help me

Customer Service

800 119 933 (Customer Service)
+27 102 111 120 (Account Queries)
45 Voortrekker Road
Alberton
South Africa – 1449
Mon 8:00 AM – 4:30 PM
Tue 8:00 AM – 4:30 PM
Wed 8:00 AM – 4:30 PM
Thu 8:00 AM – 4:30 PM
Fri 8:00 AM – 4:30 PM
Sat Closed
Sun Closed
Categories
Complaint Against A Cheater South Africa

https://www.facebook.com/sabitinternational/

I register 2017 NQF level 4 I got my everything which I did and send my assessment, some come back for redo which I did now the problem . 1 .I need my certificate from college because I paid them I’m done with that course .2i work at school as assistance practitioner they want that certificate or they will find someone with qualification .I phone college I emailed them nothing I want to enrol for next level but I can’t .I never see a private college like Intec their service its very poor and they talk with they way they want .They will also asked for student number they they will say We will come to you …forget they will never .For now what I’m asking from Intec College It Is My Certificate Only .I will never advice anyone to study with this collei never😭

Categories
Complaint Against a Service South Africa

SportScene.co.za

On the 1 March 2020 I bought a phone at sportscene in Canal walk, Nokia 2.3 for R2000 Cash

On the 13 May I took back the phone because it was freezing and had lines on the screen so they took it to Vodacom for repairs but one of the managers said the phone was not supposed to be sold it was for display, when we got to Vodacom the IMEI number of the phone was not matching the one on the sim slit, they said they took the phone to Vodacom before selling it because it had a problem with the software that’s where the slits were mixed, to cut the story shot …I only got the phone on Monday (August) and was not fixed

I’m disappointed and I regret the day I bought the phone, they can’t refund me and can’t give me another phone
The phone is still under warranty

I feel like I went there to give them my money for a second hand

Customer Service

Gateway Theatre Of Shopping, Gateway, Umhlanga Rocks
Kwazulu-Natal
South Africa
Categories
Complaint Against a Service South Africa

Clicks Retailers

I walked into Clicks Mall of The South, pushing my trolly full of items I bought from other retailers at Mall of The South, only to be greeted by a female security guard informing me that trollies are not allowed inside the store.

I asked her what does it mean as that was a new thing I have ever heard since shopping at Clicks, freely pushing a trolly filled with items from other shops. She told me that it is a new rule that I must leave my trolly by the door in her care and collect it after shopping.

It made me very angry that Clicks see thieves in customers walking in their store with trollies, entering their stores to still. I got very angry and told her that I hate being approached in that manner when entering any store, being perceived as someone who is coming to steal.

I further asked her if that’s the rule passed by Click Retail Group that trollies are prohibited customers to enter with trollies or the rule applying to that specific store. Her answer was I do not know.

Why as Clicks Group seeing thieves in customers walking into your stores not rather invest in proper security gadgets than putting innocent security guards to do the dirty job of embarrasing innocent customers who walk into the store purely for shopping.

There is nothing that irritates me like being asked to leave my parcels with the security because i look like a shoplifter or so.

I await hearing and for your investigation as to why Clicks Mall of The South is practicing a degrading rule on customers

Customer Service

+27 860 254 257 (Customer Service)
+27 214 601 009 (International)
PO Box 5142
Cape Town
South Africa – 8000
Mon 7:30 AM – 5:30 PM
Tue 7:30 AM – 5:30 PM
Wed 7:30 AM – 5:30 PM
Thu 7:30 AM – 5:30 PM
Fri 7:30 AM – 5:30 PM
Sat 8:00 AM – 3:00 PM
Sun Closed
Categories
Complaint Against a Service South Africa

Dis-Chem Pharmacies

I went for a Covid test on 3 July (7days) ago and still have not received my results. I subsequently had to have another test done, because I needed an answer ( life has to carry on). I feel that if Dischem can’t handle the amount of testing, please don’t do it. I wasted R850 because I had to have another one done. Not the service I expected from Dischem.

Customer Service

Cnr Le Roux & Stag Rd, Glen Austin
Midrand
South Africa
Mon 8:00 AM – 4:30 PM
Tue 8:00 AM – 4:30 PM
Wed 8:00 AM – 4:30 PM
Thu 8:00 AM – 4:30 PM
Fri 8:00 AM – 4:30 PM
Sat Closed
Sun Closed

Locations

Postal Address

Private Bag X21, Northriding, 2162

Categories
Complaint Against a Service South Africa

Telkom SA SOC

Several attempts have been made to bring to Telkom’s attention that a pole erected in the servitude of my property is rotten at the base. The pole is only held in position by the catenary cables from adjacent poles.

Strong winds will cause the pole to fall over. The consequences could be catastrophic with damage to my home and surrounding boundary walls. This will result in fruitless expenditure as every attempt has been made to inform Telkom.

This is an unacceptable situation with no response from Telkom save to request the landline number affected. The home has no Telkom service!

Customer Service

2nd Floor,
Telkom Mobile Building
92 Oak Avenue
Highveld Park
Centurion
South Africa
Categories
Complaint Against a Service South Africa

Game Stores South Africa / Game.co.za

My name is Awonke Magoda. Would like to launch a complaint with one of your stores (Game in King Williams Town) . On the 13th of March 2020 a returned a TV for repairs it just went blank and did not want to switch on. I have since been waiting and I’ve been calling for the past 4 weeks and they have been telling me that they are waiting for paper work for me to take another tv don’t know what kind of paperwork takes 4 weeks to be completed. I am very furious with your service and regret buying something from Game because your service is very bad how can it take 4 months for me to get my TV back? This is really nonsense and I’m going to escalate this problem further you can’t treat me like this with my hard earned money. Here are my contact details Cell number [protected], email address [protected]@gmail.com

Customer Service

+27 861 426 322 73 (Call Center)
+27 80 033 3383 (Game Sure Extended Warranty)
+27 80 000 4445 (Game Sure Extended Warranty)
+27 86 100 2233 (Game Store Card & RCS Enquiries)
+27 31 302 8991 (Head Office)
+27 31 534 5700 (Durban)
+27 11 776 4600 (Gauteng)
+27 21 935 7800 (Cape Town)
9th Floor, North Tower, Liberty Towers (formerly BP Centre), 214 Samora Machel Street (previously Aliwal Street)

Durban
South Africa

Mon 8:00 AM – 5:00 PM
Tue 8:00 AM – 5:00 PM
Wed 8:00 AM – 5:00 PM
Thu 8:00 AM – 5:00 PM
Fri 8:00 AM – 5:00 PM
Sat 9:00 AM – 4:00 PM
Sun 9:00 AM – 1:00 PM

Durban
10 Quarry Park Place, Riverhorse Valley, Cnr of Queen Nandi Drive, Durban
Tel: +27 31 534 5700

Gauteng
1457 Gosforth Park, RaceWay Park, Cnr of Silverstone and Catallunya Streets
Tel: +27 11 776 4600

Cape Town
Cape Town International Airport Industrial Area
Tel: +27 21 935 7800