I am Dr. W. Atapattu (I was the Director of Anuradapura Teaching Hospital). I went to Cargills Food City New Main branch in front of Urban Park in Anuradhapura in the morning on 16/04/2020 to purchase some goods when I had a little time to do that. I was in a hurry because of the patients that I am In-charge of.
As I saw a lot of customers waiting in the long queue, I was turned to go back to work since I could not waste much time. This is the time that the security of Food city Main branch saw me and recognized me as a Doctor. Then He asked me not to wait in the queue and go straight in to the food city. And I decided to do what he said. So, When I reached the entrance door, the Manager of Food city (Mr. Nadun gangewathta) was tough to me and used an inappropriate approach even he knew that I am a doctor who has patients to look after. Also he said me to go back to the long queue in front of everybody and in a high tone. and I said I only cut the queue because of the security said so, otherwise I won’t do such things. and the most disopointed thing was, he insulted me in-front of every body, telling I performed a wrong behavior.
That time is the most embarrassed and disappointed instance for me in my entire life also on Cargills food City. And I was so sad full of my service to patients in my country because of this kind of persons.
Herewith, I am placing a complaint to Mr. Nadun gangewathta of Manager of Cargills Food City New Main branch in Anuradapura, and I am requesting to stop these kind of bad behavior and service to customers in future. The security person is the best witness for this complaint.
Kindly contact me if needed.
Dr. W. Atapattu
Cargill’s Food City Contacts