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Complaint Against a Service Switzerland

Bravofly

I request refund on April and get the e-mail confirm my request success by bravofly
My ac also said that my refund have already Last two week but I still not get my refund
I ask the airline said that haven’t revived any request.I can’t find any contact from bravofly
I contact them by facebook and ig but I can’t get any reply.
Please reply as soon as possible
e-mail:[protected]@gmail.com

Customer Service

+41 225 019 958 (Switzerland)
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Switzerland – 6830