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Complaint Against a Service United States

Coothere

Sent me an outdated version of something I ordered, which looked and worked completely different. They then insist that I either keep the product for a 20% refund or to pay return shipping for a full refund. Return shipping would cost over 50% of the item. This is a bait and switch move. Seems like they are trying to get rid of old product.

They are using a tatic that forces their customers to either keep the wrong and much inferior product or to lose money by returning the item back. Also, because the item is under $50, you are protected of fraud. So it’s as if they know they are going to win regardless. They are playing the U.S. system and should be stopped.

Country United States
State Alabama
Website https://www.coothere.com/