Mr. Jonte Murray, DBA of the company, marketed shoes publicly via his company website and social media platform. After discussion about two pairs of shoes I desired to purchase for my sons, I transferred funds from my debit card through CashApp per Mr. Murray’s request on November 13, 2020. On November 20, 2020, I contacted Mr. Murray to retrieve the order statuses, order receipts, or tracking number for delivery from Mr. Murray since I hadn’t received any correspondence or comkunication from him. Mr. Murray became dismissive and argumentative, then canceled my order.
He returned 25% of my funds ($126.00) that day but told me he would not refund the rest until 5 to 7 business days. I contacted my bank to file a dispute; however, my bank informed me it had no protection over funds transferred via CashApp. I contacted Mr. Murray after the 7th business day. Still, he refused to return the remainder of the funds.
I contacted my local law enforcement authorities to have report documented. I filed a small claims case against Mr. Murray’s business. In addition, I reported his business with Better Business Bureau and Office of Attorney General.
|Address||3201 St. Martins Trl, Apt#2003|
|Phone||804 918 0616|