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Complaint Against a Service United States

Engine & Transmission World — I order a 2003 Dodge Ram engine 4.7 litre on August 4, 2020. | Engine & Transmission World

I gave you the vin number to my truck and told you I have 4.7 litre and 8 cylinder pick up. As soon I saw it I knew it was the wrong engine even my Mechanic said its a HEMI engine wrong engine. So you went to pick it up and the guy that was to pick it told my Mechanic he needed a copy of the sale receipt he did not have it and didn’t know he needed it. So I got a copy and gave to him. I brought this on August 4, 2020 to this day the Engine still sitting there wrap up the way it came. I kept on calling for over two months talk to Cindy numberous time until friday October 16 2020. Cindy put with a sale agent and he stated that I order the wrong engine and I have pay shipping and storage fee a total of almost $600.00. I told the man that I order the right engine and gave them the vin number. The vin will always tell you the right engine. Then tells me that they don’t go by the vin number this wrong when your paying $2, 395.00 for an engine that does not fit. I will take the necessary measures to resolve the issue. That very wrong what you are doing very Bad Bussiness and I have witnesses to back me up. I and my Mechanic took pictures. If i don’t any response soon I will do what ever and this my invoice #356731 I hope Ill be hearing from you soon.

Customer Service

2100A E College Ave.
Cudahy, Wisconsin
United States – 53110