Complaint Against a Service USA

Florida Blue — health insurance customer service

i contacted Florida Blue to see if a Dr was in my Network.
The first call i was put on hold and hung up on.
Than I tried again put extended hold, hung up.

I contacted social media. I got incorrect information.

I was told she was in network but not acceting new patients.
I called the Drs office they said they are taking new patients.

I called Florid Blue on 2/18 and i was told she was in network.

I can not corrct information fromFlorida Blue wihout calling several times.

incorect information about a Dr cost me $$$$, as well serching for a new Dr.