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Complaint Against a Service USA

Florida Blue — plan renewal

My is diane spero. I have a florida blue plan. Vmdh28097247

I have been working on my renewal several weeks! I am transfred to person to person. Put on hold tyan hung up on! Happene again today 11/4/2020

I can’t get correct information.

My plan was changed with out my consent. I was getting information on plans! I did not not change my plan.

I need to speak to a suprvisior to get my renewal clarified.!

I am on hold again!

How I file a compliant againstt usomer service,