My is diane spero. I have a florida blue plan. Vmdh28097247
I have been working on my renewal several weeks! I am transfred to person to person. Put on hold tyan hung up on! Happene again today 11/4/2020
I can’t get correct information.
My plan was changed with out my consent. I was getting information on plans! I did not not change my plan.
I need to speak to a suprvisior to get my renewal clarified.!
I am on hold again!
How I file a compliant againstt usomer service,