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Complaint Against a Service United States

Ideazon

We are developing a beverage brand, focused on the Latin market in the USA. We needed help developing a marketing campaign for Crowdfunding platforms. We came into the company IDEAZON on the web, they advertised a 100% satisfaction money back for their clients. We contacted them and hired their services at a $14,000.00 USD fixed fee (August 06, 2020) , in which we payed $7,000.00 USD up front to start working.

By week five we had not seen any progress at all, no updates, no calls nor emails by week 6. They were suppose to finish all the work by October 06, 2020 but they did not hand in any final draft, useful material nor had a clear explanation of the date they will deliver. We have asked for an answer but no clear response has been give in over 10 weeks. We have waisted time, money and hopes on our project thanks to IDEAZON.

They are not willing to keep their 100% satisfaction money back publicity. Co-Founder Matthew Green Matt@ideazon.com and Robert Klein robert@ideazon.com are the once in charge of the business, We want full refund of our deposit.

Country United States
State California
City Los Angeles
Address 3900 W Alameda Ave Suite 1200
Phone 1-800-669-4078
Website https://ideazon.com/