Complaint Against a Service Malta

LuckyLand Slots — online gaming | LuckyLand Slots

I have been playing slots at Luckyland Slots online and after playing for about a week I won $3500.00 which was great and they paid me promptly, however, since winning everytime I start winning the game malfunctions and says “connection lost” and the screen goes black and reloads, when I am returned to my game and resume playing I am no longer winning. This has happened to me everytime I play since I won (about 3 weeks). I think they have rigged the software to stop working when the player starts to win money. This is so wrong and needs to be investigated. I have brought this to the attention of Luckyland an was told that their system is working fine and it must be my internet provider, but this happens no matter the server or internet provider I use. It happens on all devices.

Customer Service

Matilda Court, Suites 5-7, Giuseppe Cali’ Street
Ta’ Xbiex- XBX
Malta – 1423