Complaint Against a Service Kuwait

Rehlat Online Services — REHLAT Refund Delay | Rehlat Online Services

I booked a Kuwait Airways Ticket (Jun 15, KWI to TRV & Aug 17 TRV to KWI) on Rehlat. The flight was cancelled due to corona and I made the refund request on May29. I didn’t receive the refund yet. The Rehlat team said the Refund may take time due to the current situation upto 2months and since then Iam following up on the same. The response is just a forward mail from the team stating that “the refund are getting delayed due to corona”.

Its been almost 5 months since the cancellation and still there has been no refund yet.

Rehlat Complaint No. 628967

Customer Service

+965 22 063 052 (Kuwait)
+966 920 033 029 (Saudi Arabia)
+971 42 944 633 (United Arab Emirates)
Al Bahar Center, Tunis Street
Kuwait – 12075