Complaint Against A Cheater United States — Refund

I ordered two items with Sportscene online on the 29th of November 2019. But I was late to collect them in store. They were returned to the warehouse and had to be refunded the full R2299 but they only refunded me R1299 which is for one item. I have been calling them since the 23rd of December for the balance but I have been sent from pillar to post.

Online, South Africa