Categories
Complaint Against a Service South Africa

SportScene.co.za

On the 1 March 2020 I bought a phone at sportscene in Canal walk, Nokia 2.3 for R2000 Cash

On the 13 May I took back the phone because it was freezing and had lines on the screen so they took it to Vodacom for repairs but one of the managers said the phone was not supposed to be sold it was for display, when we got to Vodacom the IMEI number of the phone was not matching the one on the sim slit, they said they took the phone to Vodacom before selling it because it had a problem with the software that’s where the slits were mixed, to cut the story shot …I only got the phone on Monday (August) and was not fixed

I’m disappointed and I regret the day I bought the phone, they can’t refund me and can’t give me another phone
The phone is still under warranty

I feel like I went there to give them my money for a second hand

Customer Service

Gateway Theatre Of Shopping, Gateway, Umhlanga Rocks
Kwazulu-Natal
South Africa
Categories
Complaint Against A Cheater United States

SportScene.co.za — Refund

I ordered two items with Sportscene online on the 29th of November 2019. But I was late to collect them in store. They were returned to the warehouse and had to be refunded the full R2299 but they only refunded me R1299 which is for one item. I have been calling them since the 23rd of December for the balance but I have been sent from pillar to post.

Online, South Africa

Categories
Complaint Against a Service

SportScene.co.za / Inappropriate behaviour towards Customers.

I went to one short scene in Johannesburg Park Central. I wanted to buy two leggings. One Nike and one Adidas for my daughter. Then I was told by one of the workers at the till that “NRCS” cards don’t work. Which was surprising because it wasn’t my first time using my game card to purchase at any sports scene. I never had problems.

I asked for the manager and she had a very nasty attitude towards me telling me that they don’t work with “NRCS” cards. I didn’t appreciate her behavior towards me and I would like file a to complain. And something should be done immediately.

SportScene.co.za Customer Care Service
Gateway Theatre Of Shopping, Gateway, Umhlanga Rocks
KwaZulu-Natal
South Africa
+27 219 387 666