Categories
Complaint Against a Service Nigeria

SportsDirect.com — my dec 25th 2019 order

I am writing to complain about an issue with Online shopping.

I have already raised my issue within your organisation, but I feel that my issue is still unresolved, hence my need to involve you in helping to resolve this problem.

Here is what happened: I ordered some items to be delivered to me in Nigeria, based on the promotional advert that was sent to me by Sports Direct (SD), that they are taking orders to be shipped internationally for free (no caveat or clause was attached to the promo). I placed my order and upon arrival in Nigeria, DHL (their delivery partner) sent me an email asking me to come pay a sum (almost 75% of the cost of the goods I bought). That’s a cost I am not going to bear if I had known before buying the items.

This is not my first time of buying items from SD and being shipped to Nigeria, but this seems creepy and a scam. . This happened on December 25th, 2019

Either they prevail on DHL to deliver the goods to me or refund my money back to me and collect their items back from DHL.

Please reply back via this email address, as I would like to keep all my communications in one place.

Yours sincerely,

SportsDirect.com Contacts

Nigeria
Categories
Complaint Against a Service Nigeria

SportsDirect.com — my dec 25th 2019 order

I am writing to complain about an issue with Online shopping.

I have already raised my issue within your organisation, but I feel that my issue is still unresolved, hence my need to involve you in helping to resolve this problem.

Here is what happened: I ordered some items to be delivered to me in Nigeria, based on the promotional advert that was sent to me by Sports Direct (SD), that they are taking orders to be shipped internationally for free (no caveat or clause was attached to the promo). I placed my order and upon arrival in Nigeria, DHL (their delivery partner) sent me an email asking me to come pay a sum (almost 75% of the cost of the goods I bought). That’s a cost I am not going to bear if I had known before buying the items.

This is not my first time of buying items from SD and being shipped to Nigeria, but this seems creepy and a scam. . This happened on December 25th, 2019

Either they prevail on DHL to deliver the goods to me or refund my money back to me and collect their items back from DHL.

Please reply back via this email address, as I would like to keep all my communications in one place.

Yours sincerely,

SportsDirect.com
Customer Service
Nigeria
Categories
Complaint Against a Service

Sportsdirect.com

I recieved my lee cooper jacket today in which i ordered in navy for my son for school {which has to be navy} but as i was at work when i took it out, it was most certainly black not navy which was stated on the website, problem is that it costs more money to send it back than it did to purchase in the first place, last order i sent back last week cost me more than €30 which was absolutely shocking to say the least.

CODE60838322430 lee c rib pad jkt sn81 navy large
invoice no [protected] order no sdie40000044856115
Theres no doubt the jacket is black not navy, {even though the tag says navy its not} my customers agreed with me, wondering now where do i go from here.
kind regards lorraine mccarron

44 87 0218 0696
www.sportsdirect.com

Unit A, Brook Park East, Meadow Lane, Shirebrook United Kingdom – NG208RY