Complaint Against a Service singapore

StarHub / Attn : ceo/md/board of directors

Hi starhub directors, 

on the 7 may 2019 1.46pm, i have make a call to your hotline 1633 regards to reactivation of my mobile phone but however your people was telling me due to outstanding, payment have to be made in order for them to reactivate. I have told them the payment will only be make by tonight due to im working on office hours but however they rejected my request. Being ten over years customer of yours, it shows how much you value your loyalty customer. I spoken to one of your duty manager, luqman. This guy is not helpful and not willing to help.

StarHub Customer Care Service

67 Ubi Avenue 1, #05-01 StarHub Green
Singapore¬†–¬†408942+65 6820 1633