Complaint Against a Service

State Bank Of India


Mr. Vikas pardhan

Branch manager

State bank of India

1608-Chittaranjan Avenue

Kolkata, West Bengal


Dear sir

I would like to bring your kind attention fraud with me by state bank of India Kolkata branch withdrawal of 38000 thousand rupees from my wife ‘’ mushrat Jahan ‘’ account without any prior notice and information. it’s totally mistaken by state bank of India ‘chitranjan avenue branch ‘ Kolkata

I am working in Saudi Arabia city of Jubail as a crane operator for 5 years. I did all transfer most my salary every month to my wife account. it means this account like an NRI saving account because I transferred every month to this account.

I do hard labor in Saudi Arabia for my family, children and a special dedication for my loved country which left for sake of a job. Froud’s stolen my money from atm/account, I don’t know but its happened with me and family and I can’t bear it. I don’t have any male member who can follow up time to time bank, head branch and police station.

detail of 3 transactions by fraud at

(1) Howarth railway station atm-sibb005702003 date 24 oct.18 time 10.05pm txn # 2019 cx4114 amount rs. 20, 000 (twenty thousand) [refrence attached here]

(2) Howarth railway station atm – sibb005702003 date 24 oct.18 time 10.05pm txn # 2020 cx4114 amount rs. 18, 000 (eighteen thousand) [refrence attached here]

(3) haora axis bank atm – bpcn1707 date 25 oct.18 time 1.25am txn # [protected] amount rs. 400 (four hundred) [refrence attached here]

total amount withdrawn by fraud in three transactions is rs.38400 rupees

my wife (mushrat Jahan – account holder) had filed a complaint to

¥ fir to the jorasaku police station, machua bazar, Kolkata { (date 25 oct 2018) reference attached here}

¥ detail complain letter handed over to my account branch ‘’1608 Chittaranjan Avenue branch, Kolkata { (date 25 oct 2018) reference attached here}.

¥ fir copy and separate complaint letter to the joint commissioner of the police-crime branch, Kolkata { (date 30 oct 2018) reference attached here}

we never ever share our account/atm/password to anybody family /outside then how it happened, it too miserable for us to bear this lost money.

I would like to request here to the bank, district administration, criminal department, investigations bureau of Kolkata, Kolkata proud police department, Kolkata local media and national media, honorable state home ministry and foreign affair ministry,

Bengal government and government of India to review the case strictly and hold the culprit frauds for action and manage to return my money through the legal process.

otherwise, I will free to move to consumer court, civil court or high court against your branch as per legal process and law of government of India.

Best regards

shaban Anwar
Crane operator

Jubail, Saudi Arabia

Mobile number :- +966-[protected]


Mushrat Jahan

A/c number -[protected]

State bank of India

1608-Chittaranjan Avenue


Mobile number +91- [protected] (Madan Mohan Burman Street, Kolkata)


1800 110 009

State Bank Bhavan, 16th Floor, Madam Cama Road Mumbai India – 400021