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Complaint Against a Service

Steak ‘n Shake Enterprises / The Steak and Shake in rock hill SC 29715

Went on Christmas night at 7 pm and no fries and out of coke. No burgers on the grill cooking even though customers were waiting to be seated with tables available and drive through closed down.

Phones were off the hook so you couldn’t call in orders. People lined up trying to order take out and no one was taking orders. It was complete chaos. People were upset and leaving because you couldn’t get waited on and so much food you had run out of. Poor management to say the least!

Steak ‘n Shake Enterprises Customer Service
107 S Pennsylvania Street, Suite 400
Indianapolis, IN
United States – 46204
+1 877 785 6745