Complaint Against a Service

Steak ‘n Shake Enterprises / Wrong order

I ordered a burger and fries to go today. I got to work and opened the bag to find some gross looking soup thing. I’m unable to leave work to get the order fixed. I called the store, explained their mistake calmly and asked if they could deliver the correct order. The answer given was no. I work in the same city as the restaurant.

Silly me for thinking it would be hard to screw up the one to go order. I should’ve checked the bag before leaving. I should have just packed a lunch like every other day.

I won’t starve but it was a waste of six dollars and forty five cents. Our state just passed a bill to raise the minimum wage to twelve dollars an hour. Doesn’t seem like it’s being earned.

Steak ‘n Shake Enterprises Customer Service
107 S Pennsylvania Street, Suite 400
Indianapolis, IN
United States – 46204
+1 877 785 6745