Complaint Against a Service

Sterling Auto Body Shop

twice they changed the time when my car should be ready (and not informed me, i had to call) and when finally i came, they forgot to put nozzle (part of the window washing mechanism)on the rear window of the car.

they promised to fix it next morning because they didn’t have the nozzle in the shop and they should order it. next morning nothing happened. when i called they said they didn’t have the nozzle yet and i should wait till afternoon…

all other things were repaired properly (at least at first glance) and the people were very polite, but altogether – i had not a fan.

(301) 608-1433

2311 Perkins Pl Silver Spring, MD 20910