Complaint Against a Service United States

I typically order locally however I thought I would try something new. The site says there is a $240 minimum, my total added up to $270 and when I clicked finished I received an email from someone named Kyle Moore ( asking me to send the payment through Zelle. I asked when it will ship and he said today and I will get confirmation after it ships.

When I went to do that Zelle said the account was unregistered so he told me to use Ray Hudson ( Payment went through. I have emailed 3 times through the website and 2 times to both Kyle and Ray and have not heard anything back. I have saved all emails. I have filed a complaint with Zelle and FTC.

Country United States
State Alabama