Complaint Against a Service

Storage Squad

The pickup went well with Storage Squad, they showed up on time and got my two boxes, along with an over the bed rack that I was having stored over the summer.

I show up to my new dorm in the fall, with my boxes delivered, and in the corner of the room is my rack all disassembled. Even though I paid double the price to store an oversized object, they took it apart.

Not only that, but only 1 of 24 clips needed to put it together were present. Additionally, one of the rods was bent so bad it could not be screwed into its connecting piece.

I was only refunded $25, which did not even cover half of the cost I paid to store the rack. Very unprofessional.

(830) 200-0269

Washington, DC Downtown, Dupont Circle