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Complaint Against a Service

Structube / Products and customers service

 

We order 3 beds and a sectional sofa.when the order arrived, we start to assemble it. King bed slat broke once we place a mattress.

Sectional sofa hook doesn’t lock to each of the pieces, every time sits on it the hook got loose.

Called and email so many times to customer services, rude and take weeks to reply and still doesn’t provide a solution.

Called to headquarters and spoke to 2 ladies customers services, told me the manager will. contact me by end of the day but 4 days have passed. Structube furniture companies are worse ever.

Structube Customer Care Service
6000 Route Transcanadienne
Saint-Laurent, Québec
Canada – H4T1X9
+1 877 721 3787

 

Structube / Products and customers service
Structube / Products and customers service