Disgusting customer service. After discovering issues with my service I attempted to contact the company by phone, as instructed. I went through 3 representatives. One was okay but no help at all.
One answered with music blaring in the background. I could only understand every other word. Without warning this rep transferred me to another rep with an attitude out of this world.
I demanded to speak to a supervisor and he refused to put one on the line. I asked several times and even offered to wait. I honestly don’t even feel he even attempted to locate a supervisor. When I explained that id been on hold for over two hours and gotten nowhere.
He sarcastically advised I call back at 8am. I then asked how to go about filing a complaint. He stated he had no idea? I’m starting to wonder where they even find these people. What a joke. My family and I are taking our business elsewhere. I’ll pay top dollar for top service. 🙂