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Complaint Against a Service United States

Sunoco / Exceptionally Poor Customer Service And Discriminatory Behavior

Be aware if you are using the Sunoco at 7265 Castor Ave, Philadelphia, PA. There is something wrong with their gas pumps. I pressed 87 octane and it started pumping 93 octane. This seems like a scam being done right through the store. I went in and complained to the staff and they tried to make it seem like it was user error. As soon as I noticed a problem, I immediately stopped the pump. The younger attendant acting confused and oblivious to my complaint. The very old attendant kept blaming me and refused to give me my receipt to pump#3. The old man laughed at me as if this was all a game. This is unacceptable not to listen to customers and act as if it’s a joke. If I’m spending money at your store I should be given respect and not degraded or dismissed like a non paying customer. I feel very disrespected and discriminated against. These attendants took no responsibility for resolving issues. I had to demand to be given my receipt from the younger attendant. I’ll never go to that location again. I doubt I’ll go back to Sunoco at all.

Sunoco you need to address the staff at this location. The Sunoco, Malik and Malik Inc. 7265 Castor Ave, Philadelphia, Pa 19149 should not dismiss paying customers without solving their issue.

Sunoco accept accountability in this situation by respecting customers, fixing your machines and stop trying to schemingly overcharge customers.


Sunoco Customer Service

1735 Market Street Ste LL Mellon Bank Center
Philadelphia, PA
United States – 19103-7583+1 800 786 6261
www.sunoco.com