Complaint Against a Service United States

Suntrust Banks / Deposit returned to overdraw my account

This is a continuation od Case #4350876, Debra Wells.
After many calls a supervisor, Laurie clled me o tell me $47, 160.36 was sent to BOA> How can this happen with insufficient funds. BOA can charge me. I began an investigation on the deposit BUT April 15, April 24, 25, 26 with calls this WAS NOR STOPPED. Tell me how BOA can use a trace number to return money that was NOT there. I can be charged. Suntrusr has nruined me finacially. 
Trace # given was [protected].
Suntrust needs to handle this professionally. If calls are recorded I ask again to listen to calls on April15, 24, 25 & 26. May 29 this monew was returned however it has been used and does NOT exist in my account. What the HELL is Suntrust doing in business.

I need a callback from Vice President or President.
Debra Wells

SunTrust Banks Customer Service

1 Park Pl NE
Atlanta, FL
United States – 30303-2904+1 800 786 8787