Categories
Complaint Against a Service United States

Suntrust Banks / Deposit returned to overdraw my account

This is a continuation od Case #4350876, Debra Wells.
After many calls a supervisor, Laurie clled me o tell me $47, 160.36 was sent to BOA> How can this happen with insufficient funds. BOA can charge me. I began an investigation on the deposit BUT April 15, April 24, 25, 26 with calls this WAS NOR STOPPED. Tell me how BOA can use a trace number to return money that was NOT there. I can be charged. Suntrusr has nruined me finacially. 
Trace # given was [protected].
Suntrust needs to handle this professionally. If calls are recorded I ask again to listen to calls on April15, 24, 25 & 26. May 29 this monew was returned however it has been used and does NOT exist in my account. What the HELL is Suntrust doing in business.

I need a callback from Vice President or President.
Debra Wells
[protected]

SunTrust Banks Customer Service

1 Park Pl NE
Atlanta, FL
United States – 30303-2904+1 800 786 8787
www.suntrust.com

Categories
Complaint Against a Service United States

Suntrust Banks / check deposit

This complaint is in reference to the checking account of Kathryn and John Turman, [protected]. Both of us are old enough that we must take RMDs out of our IRAs at Fidelity. I (John) have been writing checks to SunTrust for two years for up to $20, 000 to be taken from Fidelity Investments and put in the joint account above. It has usually taken 2 to 3 days for the check to clear so that the funds were available to me. On January 7th, my account showed a Teller Connect Deposit of $34, 000. Shortly thereafter, my account showed that I could not access most of that money ($29, 000) until this coming Tuesday (1/15). Yesterday, 1/12) I received a letter from SunTrust that you were making the money unavailable for one of several reasons. Amount of deposit – remember I have had no trouble depositing $20, 000 repeatedly. Check type and time of deposit – nonsense. Age of your account/Account history of repeated overdrafts or returned checks – almost 19 years with no overdrafts or returned checks. Last reason, If SunTrust has reason to doubt that the check will be paid or if it has already been returned unpaid in the past. In other words, you think I might commit fraud against SunTrust after 19 years of a perfect record with the bank and a Credit rating of over 800. I’m just glad I didn’t send a check to the IRS that would have bounced. Please let me know why you refused to grant me access to my money. If you were concerned for the last reason, that I might commit fraud, I need to find another bank.

SunTrust Banks Customer Service
1 Park Pl NE
Atlanta, GA
United States – 30303-2904
+1 800 786 8787
Categories
Complaint Against a Service

Suntrust Banks / Credit card charges

First… telephone communication WITH TWO Suntrust representatives.. totally Failing… must be in Central America or Southeast Asia. Disgusting…

The Goal .. was to block a credit card charge… by a company? .. who has been blocked in the Past… and With whom I have had NO business or any Transactions..

The alleged charged was placed against a Credit Card Number which was replaced more than a year ago… and for which all claims should be disallowed…

The first SunTrust agent, male, hung up on me, when I protested that HE was trying to justify the Claimants charge to me…

The Second Agent, female, suggested that the only solution was to Cancel the Credit Card Account and number I now have.. — which is Stupid and unacceptable.

I hung up.

This is the Not the first time I have complained, resisted and Rejected the claim by TruthFinders.com, with Whom I have had NO business, transactions or communications, who are apparently Crooks but are they supported and blessed by SunTrust’s Consumer/Client processes and struggles??

Time for Sayonara… for SunTrust, after 15 years… ?? Annuities and All ??

Totally … not… OK…

SunTrust Banks Customer Service
1 Park Pl NE
Atlanta, GA
United States – 30303-2904
+1 800 786 8787
Categories
Complaint Against a Service

Suntrust Banks / Notary service

Went to SunTrust for notary service on the property that was being sold. We called ahead of time to make sure they would do the notary. We were told to be seated upon arrival we waited Until someone asked who needed a notary service done.

We were asked to go to her office and immediately she asked for two witnesses. We were one witness short and we were not allowed to ask an employee or even someone we knew that was sitting in the waiting area because we didn’t know her full name.

She was very rude and did not understand people can’t be asking others to go along with them just to witness him signing. We went to Capital City had no problems there they had witnesses that’s fine for us and they have a new customer also.

1 Park Pl NE
Atlanta, GA
United States – 30303-2904
+1 800 786 8787