Complaint Against a Service

Swift Car / engine problem

30/11/18 oil light show in my Swift, car chq in your chikhli Katarina automobiles station

He said I don’t have parts like oil pump switch and say the car is ok, you go and come to after 3-4 days but in between engine light on and car break down on road and engine problem,

I am toking with your every customer care Management but the response is bad I have your 30/11/18 job card with no remarks
Please solve my problem. From.chintan shah