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Complaint Against a Service singapore

United Overseas Bank / UOB Bank — Bad customer service & manager who gave inaccurate information.

Dear HOD of UOB for DCP Loan dept;

I would like to be contacted to provide feedback on a Bad Customer Experiences & Great Disappointment with UOB lately.

Being a loyal customer of UOB for both my personal account and DCP loan account. I would like to highlight the unhappiness I have with your bank staff, to start of all I wanted to do is to close my DCP loan account with UOB bank, however I’ve been getting all the inaccurate info, and with lack of humanity from your staffs, I was treated like a psychopath lady that they are dealing with. Each person will call me with quoting different amount to settle off, then the bank manager went ghost and never return my call at all.

Things are getting from bad to worse especially from the Singapore office, promises that will call back but never delivered on time. I can be contacted at [[protected]] 24 x 7. Looking forward to hearing from the Bank ASAP.

Thank you

Lily

United Overseas Bank / UOB Bank Contacts

Singapore