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Complaint Against a Service India

Vasanth & Co / philips tv

The TV which we purchased from Vasanth & Co -Philips Brand has stopped working continuously. The 1st time, when issue occurred people from service team came and asked us money to replace the entire row of led light which had created the issue.But when we told them the TV is under warranty, they left without fixing it properly. We faced exactly the same issue by another week on October 7th 2018. On calling up service team, they didn’t attend the call. We tried reaching Vasanth & Co and they replied that they have closed Philips TV dealership.
Such an irresponsible attitude. We spent 60000rs for this 50inch TV and we are just seeing the blank screen.
Please don’t buy any product from Vasanth & Co, Lesson Learnt!
its just 1 km from my home and they didnt even bother to check the issue with us for the past 4 months.

Vasanth & Co Customer Care Service
14 Railway Border,
1st street, Kaveri Nagar,
Saidapet
Chennai
India¬†–¬†600015
+91 44 4244 4440