Internet went down at 8 PM on 03/25/2019. Called customer service.
Spoke with customer service this evening. Same issue. We cannot help you. Checked status of my ticket request. Ticket PAHM03MEUQ. Showed status of closed. Problem not resolved.
This company is absolutely the worst in customer service. If there was any other company that offered internet in these rural areas, I would go with them.
Thinking about filing a complaint with the PA Attorney general for fraudulent practices.
Verizon Communications Customer Service
1300 I Street, NW, Suite 400 West
United States – 20005+1 212 395 1000
+1 202 789 1432