Complaint Against a Service United States

Very poor customer service / All

I live in york pa.. This was the absolute worse experience for myself and my family first thing i call becouse i thought i would be a few minutes behind the young lady assured me that i jad to be there at the set time do to them being booked only for us to make it there and wait over an hour. then he sits us down with no direction on how to sit or pose she was justike do whatever u comfortable with none of the kids knew what was going on everyone was lost she left us in the middle of the session to answer the phone. All the pictures look extra pink no happy at all the the price that it said online was not. Given to us and she seem to spend more time and care with the Caucasian family then she didwith my biracial she did not offer us no poses she was just very unprofessional and i was disgusted with the whole experience needless to say it’s overrated and I will not be returning ever to Portrait Innovations