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Complaint Against a Service Saudi Arabia

Viagogo / i haven’t received the payment from the ticket that i resell

I bought a two tickets from the website for the BTS concert last May5, 2019. but i resell the ticket coz i can no longer use it. I resell the said ticket in the same site where i bought it which is the viagogo website and the tickets were sold. After the concert viagogo sent me an email that they already started the payment transfer in my bank account, and they sent me an email again last May 10, 2019 stating “viagogo payment 2776749- You have just been paid” but upon checking my account the said payment hasn’t been send into my account. i want an email regarding this matter ASAP! i want to know how can i get my money. thanks

Viagogo Customer Care Service

Rue de Lyon 109, 1203
Geneva, DE
Switzerland+41 843 658 0829
www.viagogo.com


Categories
Complaint Against a Service

Viagogo / kiss tickets bought at 18th Nov 2018

I bought from your page at New Zealand, 2 tickets for Kiss concern on Tuesday 4th December at Auckland.

Until now any ticket at sight and no answer from you.
Worts, just to watch at news YOU ARE THE WORST SCAM INTERNET PAGE ( I mean for normal people, for you is great HUSTLE.)

Taking in count the quantity of people has been scammed for you-you must be forbidden from the internet.

I will try every way to take my money back because I have 0 expectation of having my tickets on time and if it is so, I believe they are just false, like many people who went to others concerts and they were not allowed get in because of tickets

were falses.
You just stink!!

Viagogo Customer Care Service

Rue de Lyon 109, 1203
Geneva, DE
Switzerland
+41 843 658 0829
Categories
Complaint Against a Service

Viagogo

I bought tickets through Viagogo. They issued the wrong tickets and I spent many hours trying to contact someone. There is no phone number that they make clear to help the customer.

They do everything in their power to stop direct contact. So frustrating and then I found out the tickets were 120% more expensive than buying direct with the venue. I have no idea how they have been allowed to prosper. NEVER AGAIN VIAGOGO

41 843 658 0829
www.viagogo.com
Rue de Lyon 109, 1203 Geneva Delaware Switzerland
Categories
Complaint Against a Service

Viagogo

Dear Sir / Madam,

I am writing to you to raise an issue about Ticket Resales

The issue that I have experienced was: Hello

I am wondering if you can help me.

I have purchased tickets from Viagogo as Ticketmaster was showing that the tickets had been sold out. On later checking this must have just have been an error on the system as there were tickets available.

On impulse, I looked for other tickets for sale and came across Viagogo. I have paid £170 for 2 tickets that on ticket master I could have paid less than £80 for.

I have asked for a refund and have been contacting Viagogo as the issue I have as due to the rush of selling tickets due to the short time scale to proceed with purchase not only have I been overcharged due to fees but I have no seat location for the event.

This concerns me as I have read that the has been duplicate seat tickets sold and people cannot get entry to the event. Also, I have been totally ripped off and getting no help with customer service at all.

I have read the Consumer Act 2015 and they are totally going against this advice.

Can you advise or help me in any way?

So upset by it all.

41 843 658 0829
www.viagogo.com

Rue de Lyon 109, 1203 Geneva, DE Switzerland