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Complaint Against a Service United States

Viking River Cruises — damaged luggage

Passau to Budapest
Pre trip to Munich, Salzburg
Post extension in Budapest
August 9th – August 23
Ingvi
Budapest extension at Corinthia Hotel.
My Luggage was damaged sometime between transfer from the Viking River Longboat Ingi and Corinthia Hotel. Roller wheel was ripped off. I reported the damage to the Viking representative at the hotel and she (Dana) said she would make a note of it and that I should contact you. Please advise as to the next step necessary to replace the damaged suitcase.

United StatesCruise Lines