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Complaint Against a Service South Africa

Vodacom / Debit order date

I took out a Vodacom contact sometime last year and for all those months Vodacom has been debiting on the wrong date, I went to the store they couldn’t help me I also called the customer care but it’s still not fixed. My bank charged me for an insufficient debit order now I have to also pay Vodacom an extra R100 because they debited on the wrong date?

Vodacom Customer Care Service
Block H, Metropolitan Office Park 82 Wessel Rd
Johannesburg
South Africa
+27 82 111