Categories
Complaint Against a Service United States

Vodacom — delivery

good day my name is letlhogonolo cell number [protected] to who it may concern I am not happy at all with the service I receive from Vodacom I made my contact order last week…till today I am still waiting for my delivery my unit was delivered to the wrong address, why I don’t know clearly someone is not doing there job ur agent contacted me offered me a contract phone but now it’s a mission to get it delivered to the correct address…yesterday I call spoke to a very rude lady to update my address as agent inserted an incorrect address I ‘ve been getting empty promises about my delivery and I’ve lost hope in the order am tempted to cancel this contract coz my first experience is been hell I never expected this from Vodacom but clearly your employees don’t know what is customer service that’s why they don’t take customers seriously…

Vodacom
Customer Care Service

Vodacom Contacts

(added by the user)
South Africa
Telecommunications
Categories
Complaint Against a Service South Africa

Vodacom — delivery

good day my name is letlhogonolo cell number [protected] to who it may concern I am not happy at all with the service I receive from Vodacom I made my contact order last week…till today I am still waiting for my delivery my unit was delivered to the wrong address, why I don’t know clearly someone is not doing there job ur agent contacted me offered me a contract phone but now it’s a mission to get it delivered to the correct address…yesterday I call spoke to a very rude lady to update my address as agent inserted an incorrect address I ‘ve been getting empty promises about my delivery and I’ve lost hope in the order am tempted to cancel this contract coz my first experience is been hell I never expected this from Vodacom but clearly your employees don’t know what is customer service that’s why they don’t take customers seriously…

Vodacom
Customer Care Service

Vodacom Contacts

(added by the user)
South Africa
Telecommunications