Complaint Against a Service

Vodacom — Vodacom Fibre

I have had my vodacom fibre activated for about 2 weeks now and have daily interruptions to service, sometimes for hours at an end. I am howeer still expected to pay the full monthly fee for the “service”. When calling to find out what is going on the call centre agent cannot tell me whats wrong or when it will be resolved. Please provide a more stable fibre solution. The current service is pathetic and i am paying for something i cant use when i want to…

Customer Care Service

Vodacom Contacts

(added by the user)
South Africa