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Complaint Against a Service

Pall Mall Cigarettes / damaged in box pall mall cigarettes,

I’m very disappointed with Pall Mall cigarettes I have been buying it for years now.. this is the 4th time i buy a packet and the cigarettes is damaged inside the box, they have dark big pices of tabaco in and when you light it it just burns out so quick and the filter is cut of very poorly. This is simply not acceptable. Please advice the way forward Plesae contact me . antoinette.[protected]@gmail.com