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Complaint Against a Service United States

Walgreens — Drug Store

This location has been without running water since January 20. Employees have no access to bathrooms and no place to wash hands. There was a mess in the toilet that had to be cleaned out using bottled water and after this cleanup was done—no place to wash hands.

This situation doesn’t seem to be handled with any sense of urgency in spite of the situation at hand.

Walgreens
Customer Service

3096 Washington Road, United States

Categories
Complaint Against a Service United States

Walgreens / Employees

I am a pediatrician visiting from Fl with my 2 daughters. We walked to Walgreens on corner of N.Main St & Madison in downtown Memphis for a case of water and snacks. We returned today for toiletries etc. I am on a diuretic and had to urinate badly. I keft items I was purchasing with my kids so I could use the restroom. The 2 ladies were approximately 30 ish year old African Americans. I was told “we don’t have a restroom “. I told them it was a lot to have a restroom that’s when they changed their story and said that they have a restroom but they don’t allow the public to use it. I told her that I was in the store the night before and spent quite a bit of money and that was back in the store again today spending money she told me I can make my purchase and then I can go across the street to a restaurant and use their toilet very rude especially since I try to stay faithful to Walgreens. What I should’ve done is pissed my pants on the floor right there and told her to clean it up .

Walgreens Customer Service

Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield, IL
United States – 60015

www.walgreens.com

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Complaint Against a Service

Walgreens / Customer Service

I went to Walgreens around 3:15 a.m. located at 1329 University Boulevard East Takoma Park, MD to see what was on said. I am going up and down the aisle handling products and checking prices. I really did not see anything I wanted. I eventually bought a small bottle of orange juice for $1.79.

I got my receipt from the young male cashier. I left the store and threw my receipt in the trash. Lo and behold the security guard comes out of the store and looks in the trash can. I told him that just because I live in Prince George’s Md that does not meant that I steal. I asked him his name.

I also told him that he needed to go back into the store. He took a shopping cart into the store with him. I went to my car and wrote down notes about what happened. I went into to store and asked a young lady who was stocking items if she was the manager. She answered in the affirmative.

I asked her what was her name. She told me. I asked her who was above her she told me she could not answer that. I told her what happened to me was the second time. I also told her I was going to corporate. By the way, I am black. The casher was black. The security guard was African. The manager of the store appeared to be of Ethiopian descent.

Walgreens Customer Service
Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield, IL
United States – 60015
Categories
Complaint Against a Service

Walgreens / Alcohol and cigarettes

Hi. Christmas Eve I went to Walgreens to purchase some alcohol and cigarettes for a party we were having that night. They had to see me ID for both items.

Now I’m 71 years old and my license has expired due to the fact I can’t drive anymore. (I got a ride from my granddaughter) I was told I couldn’t purchase both items.

Since when did the age to purchases alcohol go from 21 to 71. I was livid! I have been going to Walgreens for 50 years and never had a problem until now. I have a hard time getting rides from people so this was a huge dilemma.

Walgreens Customer Service
Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield, IL
United States – 60015
Categories
Complaint Against a Service

Walgreen’s / Staff

On Mon. Dec. 10 I was in line at a Norwalk, CT Walgreen’s, a place where I’ve had overwhelmingly positive experiences. When I got to the cashier, she sneezed practically in my face!!!

No apology, either!! So disgusting!! I spoke up in a sharp tone, telling her how I felt about what she did, and she mumbled something or other sotto voce. I felt totally disrespected!!

Luckily I didn’t catch any germs this time. I contacted cs center, and the apathy was so obvious!! Profits before people!!!

Walgreens Customer Service
Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield, IL
United States – 60015
Categories
Complaint Against a Service

Walgreens / Pharmacy 1800 N Missouri Street, West Memphis Arkansas

In October I changed my pharmacy from Kroger’s to Fred’s on the advice of my Medicare Part D. Fred’s filled on order (8) prescriptions before Walgreens closed the store. I went to have my next months prescription filled (November) at Walgreens in West Memphis and they did not have all my prescription and the cost was doubled for 5 of 8.

I told them I did not want them filled there anymore. It was kayoed in the Pharmacy. I contacted another Pharmacy and they told me to contact Walgreens and have them turn my medications back in so my insurance would pay at another Pharmacy.

I called Walgreens Pharmacy 3 times, the first two times I held for 23 minutes before someone picked up and they hung up the phone. The third time I got through and had them turn them back in. The Pharmacist told me to have the other pharmacy to call them and they would transfer information to them.

The other pharmacy tried to contact them for three days and finally gave up due to long waits and being hung up on. I had 8 refills left. I had to contact my doctor to get another set of prescriptions to the other pharmacy. Now I only have two refills.

When I spoke to the pharmacist at Walgreens the one time I got through, I asked here about all the problems there (Kayos) and she just said tell me about it. That place needs. I will never use Walgreens Pharmacy.

Walgreens Customer Service
Walgreen Co., 200 Wilmot Rd., MS #2002
Deerfield, IL
United States – 60015