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Complaint Against a Service South Africa

Warranty dodged / Ryobi brush cutter

Hi I’m sphiwe Emmanuel zulu, I bought a Ryobi brush cutter at game store pietermarizburg town, when it was 3 months older it started to have a grinding noise I took it back to game as it was still under 2 years warranty after 2 months they called me they said I must pay R1168 for the repairs I said nah thanks the brush cutter is still under warranty of 2 years they said they can’t assist me because line treamer, gusket, spark plug, rubber grip and piston are not under warranty because it operates under oil I’m so unhappy with your service.i spoke to maneger Junaid