Complaint Against a Service United States

Lack of customer service | Weebly

I am a new user to the websites world, I was not happy with the weelby way of building a website so decided not to go ahead. I have tried numerous emails to get help but to no avail now for 5 days, seems that no one is on the other end just sending emails into thin air. What do I have to do to get a reply?

I have been told that I will get a refund for the plan, which I gave not seen any moneys back into my account.
I am now wanting the domain name to be released as I can have a free one with the new website provider, so I cannot go ahead with my new website because weelby have not released my domain name.
I need this resolved as soon as possible so I can keep going on with my business.
Jenny coleman


Square Inc.

1455 Market Street, Suite 600
San Francisco, California
United States¬†–¬†94103