Categories
Complaint Against a Service United Kingdom

Wefesy

I saw an ad on Instagram where Wefesy offered a grass cutter plus 20 tooth blade for $39.99. I ordered this item. What arrived was the 20 tooth blade only with no grass cutter.

I sent Wefesy customer support an email and asked where the grass cutter was. They responded in a few days and said I only ordered the 20 tooth blade. I sent them a picture of their ad (see attached) but they continued to say I only ordered the 20 tooth blade. I told them I wanted to return the item for a credit. They said that woudl be subject to a $20 shipping fee paid to them (original shipping cost was only $7.99 plus a restocking fee of 25%. The total of this was pretty close to what I originally paid. They never provided their return shipping address nor a return authorization.

I then asked if I could pay the difference between what I recieved and what the grass cutter woudl cost. They responded they do not sell grass cutters. They suggested their 20 tooth blade would make a great gift.

This is a scam and ripoff and want to warn any other consumers out there about them. I can find no address or country or origin for them in my searches of their website or the Internet.

Country United Kingdom
State England
City High Wycombe
Address G34 Stokenchurch Business Park lbstone Road Stokenchurch
Phone 800 263 2597
Website https://www.wefesy.com/