Categories
Complaint Against a Service United States

Westlake Financial Services — worst service

I understand that I was late on my payments that’s nobody’s else’s fault but mine but after my car got repoed I spent 4 days trying to get a phone number for the repo place never got it until after I made the payment I immediately called to tell Westlake I made the payment still didn’t give me the damn number, after an hour finally got the number repo place closed after having to wait to get the number.

Took too long to speak to a manager about 3 ladies hanging up on me or sending me to a survey that hangs up on me, never gave me correct information about release date for my car kept saying 24-48 hours even though the repo place said it only takes 2-48hours,

Westlake is a ridiculous company should not be in business, I never got to choose or even look at reviews for finance companies this one is among the worst all those people should lose their jobs.

Categories
Complaint Against a Service United States

Westlake Financial Services — Worst service

I understand that I was late on my payments that’s nobody’s else’s fault but mine but after my car got repoed I spent 4 days trying to get a phone number for the repo place never got it until after I made the payment I immediately called to tell Westlake I made the payment still didn’t give me the damn number, after an hour finally got the number repo place closed after having to wait to get the number.

Took too long to speak to a manager about 3 ladies hanging up on me or sending me to a survey that hangs up on me, never gave me correct information about release date for my car kept saying 24-48 hours even though the repo place said it only takes 2-48hours, Westlake is a ridiculous company should not be in business, I never got to choose or even look at reviews for finance companies this one is among the worst all those people should lose their jobs.