Categories
Complaint Against a Service United States

Whataburger / Breakfast

When will Whataburger move into the 20th century, never mind the 21st. I’m ready for breakfast to be served 24hrs. When I go in the morning before 11, I am served after 11. When I go 11pm, I am served after 11. I went in 5 mins before 11pm, was told they do not serve before 11. The line was at least 15 mins long. I get out of line and wait until 11, go back, place my order, it takes 15 mins to get the food. This makes no sense to me that they could not take my order at 5 mins til 11 so I could get it 10 mins after. I love the BOBs, I have been a loyal customer for 40 years, but I am ready to find a competitor.

Whataburger Customer Service

300 Concord Plaza Dr.
San Antonio, TX
United States – 78216+1 210 476 6000
+1 210 496 4001

whataburger.com

Categories
Complaint Against a Service United States

Whataburger / Wrong order

My pregnant wife goes out to get food for us because my 10mo old baby is sleeping on me. She gets back after 30-45 minutes. She ordered me a #2 like I always get. The burger is cold, it has 1 patty instead of 2 and to top it all off the fries are the bottom of the barrel dregs that should have been thrown away. Having been a manager in fast food myself, I know exactly how long certain items are good for before you throw out the old product. This is outrageously unacceptable! I have to nuke my food because it’s cold, on top of being wrong! Honestly I should not have had to pay for this at all. But I did, it is over with. I expect a member of management to get in contact with me about this. I am a very upset customer.

General Manager: Lauren Bunch
Location: 1134 Pat Booker Rd. Universal City, TX 78148
Order: 564935
Cashier: Tamara R.

Whataburger Customer Service

300 Concord Plaza Dr.
San Antonio, TX
United States – 78216+1 210 476 6000
+1 210 496 4001

whataburger.com

Categories
Complaint Against a Service United States

Whataburger / Product and service

The past few times I have gone to whataburger was absolutely terrible! They’ve gotten my order wrong countless times! I went inside once and the place was an absolute disaster! The place was dirty and wasn’t stocked they were out of the teas. It’s like they just don’t care. The workers are rude. They were always out of condiments and sodas. Will not be going back.

Whataburger Customer Service

300 Concord Plaza Dr.
San Antonio, TX
United States – 78216+1 210 476 6000
+1 210 496 4001

whataburger.com

Categories
United States

Whataburger / Whataburger

I’m Kristopher campfield I am a employee at whataburger and I basically just got fired for asking a question the supervisor Michael olopauy or how ever you spell his name got mad because I asked who is going to come in because we are short staffed and the people who are here are going home soon

and told me if I can’t do the job to just go home so the manager who was in tonight asked me to make two grill cheese sandwiches and Michael once again got mad told me to go home so I called my mom and he told me to clock out and don’t bother coming back until he ask me too
That store needs all the help they can get but no he decide to come in change the schedule that was already made cut hours, days and took people off the schedule

Now I’ve been working here since thanksgiving it’s not the best store but i try to be friendly to every one but one thing I won’t tolerate from anybody is disrespect and Michael olopauy is very rude and disrespectful and don’t care about nobody but his self he doesn’t even care if we are sick he still wants us to be at work that’s not fair at all but if you can please help me with this situation I will greatly appreciate it

Whataburger Customer Service
300 Concord Plaza Dr.
San Antonio, TX
United States – 78216
+1 210 476 6000
+1 210 496 4001