Complaint Against a Service United States

White Castle Management / Fish sandwich

I placed an order last night from White Castle in orange NJ, Central Avenue. I opened my sandwich & found rat dropping on the bread. I went to the store with the receipt & pictures & videos and the manager only asked “would you want another fish sandwich ” i said no. She began to explain that it was clam from the oil and that is very unsanitary. I’m glad that i checked my sandwich before I ate it . My stomach continued on hurting throughout the day so that’s how I came upon going to the store to explain my situation. I feel like she was very unprofessional and didn’t try to help me resolve my issue she said she couldn’t help me in any other way.

White Castle Management Customer Service

555 West Goodale St.
Columbus, OH
United States – 43215+1 800 843 2728