Tag: WHY?

To whom it may concern I, Donna Applewhite (WSQXSQ) booked a flight From Columbus, Ohio to Las Vegas 9/23/20 returning to Columbus, Ohio 9/26/20.
Since booking my flight my itinerary has been changed 3 times with no explanation, or to know consideration of my travel plans.
My Initial flight was scheduled on 9/23, as indicated flying out of Columbus, Ohio at 6:40am arriving in Las Vegas at 7:55am (NO Lay over) that was changed to Leaving Columbus, Ohio at 7:40am and in Las Vegas, at 10:50am (NO Lay over) which was fine… But, there was another changed to leaving Columbus, Ohio, at 7:30am with a (LAY-over in ATL) and arriving in Las Vegas at 11:05am. I also had a change coming back on 9/26/20 The initial flight was leaving out of Las Vegas, on 9/26 at 2: 15 pm arriving in Columbus, Ohio at 9:05pm, that was switch to leaving Las Vegas, at 10:45am arriving in Columbus Ohio at 5:15pm. I have flew Southwest several times and have never encountered this this type of mistreatment. NOT only was my travel plans not considered once in your change but over three times. NOT to mention I’m traveling with friends and family and I’m the only one with this change. I would like to have things switched back to my original itinerary. Southwest usually offers some sort of compensation if you are asked to choose another or later flight in this case no consideration was offered at ALL.. At this point I’m trying my best to not contact the attorney generals office and consumer affairs because this is definitely NOT FAIR..

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