Complaint Against a Service United States / Daily giveaways

I have emailed several times and received similar responses explaining what the daily giveaway is and I keep explaining that I know what it is because my husband has the app as well as I do and I watch him as he gets the daily giveaways and us able to try and get them I do not have the gift box icon on my phone and I have had this app for quite some time. My husband just barely got it a few weeks ago. Why do I not get this icon on my phone? We have the same phone. I just want the gift box icon on my phone as well. I have been ordering a lot from wish but I am about to just stop because no one will help me and when I try to call they say the extention is not available at this time. It says it everytime I call. I even left my number on email so someone could reach me. I don’t know what else to do. I would like to talk to an actually person over the phone and not just go through email because obviously I’m not being understood. Please help me with this. Customer Service

One Sansome Street, 40th Fl
San Francisco, CA
United States – 94104+1 800 266 0172